Frequently asked questions - FAQ's
For best results we recommend coming weekly or fortnightly initially. This may extend out to monthly as a client progresses.
Individual counselling $120.00
Children $60-$110.00 depending on session length
Couples counselling $140.00
Payment options are cash, or internet banking
We have a fee of 50% of the appointment cost if the session is cancelled with less than 24hours notice.
No you can self refer and come as a private client.
All information shared by a client will be kept strictly confidential in accordance with the Privacy Act (2020) and the Children and Young Persons and their Families Act (1989). All written information remains the property of Counselling Worx and will not be given to anyone except in the following circumstances:
- If the counsellor perceives there is a risk of harm to the client or to someone else
- If a client discloses any serious illegal activities that have not been dealt with by the authorities or the courts and require disclosure
- Clients may be discussed during supervision but their identity will not be revealed to the supervisor or anyone unless absolutely necessary
- Client notes are shared to EAP services as per contract
We have a number of counsellors with different specialities and experience and are happy to help you find a new counsellor if required. We do our best to match you with what we believe to be the most suited counsellor for your needs but understand for various reasons this may not work for the client. In these circumstances you can either discuss this with your counsellor and or you can contact admin@counsellingworx.co.nz to discuss your needs.
You can go to our contact page and either phone, or email admin@counsellingworx.co.nz and will get back to you as soon as we can.
Some of our counsellors work after 5pm but we do not offer Saturday sessions.
This can vary depending on each client and each situatuation.